Isabel Maria Almeida Freitas Palhoça, with registered office at Fernando Pó CCI 2402 – 2965-545 Águas de Moura, Portugal, NIF 117620114, proprietor of the trade mark “Delmira Vineyard House”, hereinafter referred to as “Delmira Vineyard House”.

By accepting our privacy policy, you consent to the processing of your personal data contained in the various forms on the company’s website – www.delmira.pt – and confirm that you are their owner, as well as to the processing of data relating to your commercial and contractual relations and the corresponding management, in accordance with the terms of this privacy policy.

This website and all content contained therein (unless otherwise stated) is the property of “Delmira Vineyard House”.

More explained:

You are aware and duly informed that the processing of your personal data includes all operations carried out on the data you provide in order to improve the functioning and functionality of the Company’s website (www.delmira.pt), including:

Cases in which your data are treated in a statistical manner without being identifiable by third parties to whom they are disclosed;
Personalising the services provided to you;
Contacting you via emails, written messages or by telephone to provide you with information or updates about your transactions and orders, and information about new products, brands or services sold;
Accept and authorise the transfer of your data to companies that the Company uses as subcontractors to create and manage your communications, to research and analyse the services it offers and to manage information, promotions or consumer or market studies, after you have been informed that your data will not be sold, exchanged, transferred or disclosed or processed for any other purpose;
You acknowledge that your data will be stored in accordance with the best security measures;
You are aware that, within the limits of the applicable legislation, you may object to the processing of your personal data for one or more of the purposes described above, restrict it, rectify it or request its deletion by sending a request to the following e-mail address: reservas@delmira.pt.
Freely, voluntarily and knowingly consent to the processing of your personal data;
Declared to be 16 years of age or older.

OUR PRIVACY POLICY

It is our internal policy to treat your personal information with the utmost discretion and to protect it to the best of our ability. In order to comply with the best practises provided for in the new General Data Protection Regulation (RGPD), this Privacy Policy explains how we collect, protect, use and share information about you online and offline in the hope of enhancing your trust in the Company and improving your experience with us.

Please note that this Privacy Policy applies only to the information we collect and does not extend to any information you may have provided on other websites or social platforms managed by other companies or organisations to which we may link.

Provision of personal data

We need to inform you that our website – www.delmira.pt – does not collect any personal information about you unless you voluntarily provide it.

Information is collected by voluntarily and knowingly filling in a form on the various pages of our website, when you have accessed the website or via a link mentioned, or in an email sent by us.

You can also visit our website anonymously. Please note that by providing us with your personal information as described in this policy, you are giving us your consent to use it for the purposes stated herein.

Use of personal data

Any personal information you provide to us may be used for the following purposes:

To personalise your experience with us;
To contact you;
To improve our website in terms of the services we offer;
To improve our general customer service;
To communicate marketed services;
Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company;
Your personal information may be shared with media companies as a subcontractor to provide and manage information, research and analysis about the services you provide, and to manage information, promotions or market research, after informing you that it will not be sold, exchanged, transferred or handled for any other purpose, always ensuring the confidentiality and security of the information provided;

In order to improve the quality of our services, Delmira Vineyard House and/or our subcontractors may contact you by email or telephone to ask for your opinion on the services we provide.

If you wish, you can unsubscribe from future emails at any time. To do so, you will find detailed instructions on how to unsubscribe at the bottom of each email.

Protecting your information

It is our policy to follow best market practises to protect your information during transmission, and once we receive it, we take various measures to ensure the security of the personal information you provide to us. However, you should be aware that no method of electronic transmission or storage is completely secure. Accordingly, to the fullest extent permitted by law, we shall not be liable for any claims, losses or damages, including but not limited to direct, indirect, special, punitive, incidental or consequential damages, incurred by you or any other user in connection with any computer fraud. Risks or other breaches or circumstances where your data is accessed or disclosed without our express permission.

Provided data

To protect your privacy, we advise you not to include any personal information, i.e. sensitive or confidential information, in the emails you send to us. Therefore, you should not send us emails that mention credit card numbers or other personal and sensitive data, except for information that is strictly necessary to meet the needs arising from our business relationship.

Please note that we do not knowingly collect personal information from minors.

Disclosure of information to third parties

Although you are on a website managed by Delmira Vineyard House and trusted third parties who adhere to standards and good security practises, you may be directed to third party links and websites as you navigate. These links are provided to better inform you about the services we market and which we consider relevant in the information provided.

These third party websites may have separate and independent privacy policies. These policies are not managed or controlled by the Company and therefore the Company accepts no responsibility for the content and activities of these websites. However, we always strive to protect the integrity of our website and platforms and we welcome you to contact us with any feedback you may have about these websites. We also recommend that you read the terms and conditions and privacy policies of these websites carefully before submitting any information or personal data.

Consent

As a user of our website and platforms, you hereby agree to our Privacy Policy.

Retention period of your data

We need to inform you that the personal data you provide to us will be retained by Delmira Vineyard House for a maximum period of ten years after the last update.

Your rights

As we want to ensure that you are aware of your rights and in accordance with applicable law, we also inform you of the following:

Your personal data belongs to you. As such, you have the right to access it, rectify it, restrict it, remove it and oppose its treatment, as well as to receive it from the company.

We will use our best efforts to update and protect your personal information in accordance with market best practises.

You have the right to lodge a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission.

Modification of the privacy policy

Delmira Vineyard House reserves the right to update its privacy policy periodically. If changes are made, we will post them on our website and by notifying you at the contact details provided.

Following the aforementioned notice, your continued use of our website, applications, services and features offered will be deemed to be your consent to such changes.

Publication

The current version was published on 8 April 2022.